Service and Support

Parts

DMTG North America is your best source for quick turn-around on quality, made-to-print OEM parts. Our streamlined order entry and delivery systems and close proximity to Rockford, IL's UPS hub and Chicago's O'Hare Airport means that many part orders received before 5:00 pm will arrive at your plant the next day.

Training

Getting the most day-to-day productivity out of your advanced Dalian machines ultimately comes down to the personnel responsible for operating and maintaining them. That means training your people - at your facility or ours - about all the latest and best practices for operation and maintenance. DMTG North America schedules regular training at our Rockford, IL facility to help your personnel take full advantage of the enormous productivity of your Dalian machines.

P.M.s

Our North America field service capabilities continues to expand. Routine P.M.s, repairs, on-site troubleshooting, and installation service are now available through a fast-growing network of distributors and experienced and highly trained service personnel.

Application Engineering

Manufacturers today can't compete unless their machines are producing the highest efficiencies possible. That's why DMTG North America offers more technical and application support. Our Application Engineering service puts you in touch with a technical expert with years of field service experience - ready to help find answers to many of the most common software, controls, electrical/mechanical and applications questions.